Your safety is at the core of everything we do. Whether it’s your funds, your data, or your ability to trade securely, we’ve put the right protections in place. Trusted by traders around the world, our platform is built with strong safeguards and international standards to give you peace of mind.
How we protect your money and information
At Shares.com, we follow strict financial and cybersecurity protocols to ensure your experience is not only seamless — but also secure. Here's how we keep you protected:
Segregated client funds
All client funds are held in separate bank accounts at trusted financial institutions. These accounts are completely isolated from the company’s own funds and are never used for operational purposes. This ensures your money remains yours.
Investor Compensation
If you’re a retail client and Shares.com were ever to become insolvent, you could be eligible for compensation of up to €20,000 under the Investor Compensation Fund (ICF). While this doesn’t cover trading losses, it adds an extra layer of reassurance.
Negative balance protection
You’ll never lose more than you deposit. Our negative balance protection ensures your losses cannot exceed the funds in your account — even during extreme market volatility.
Built-in risk management tools
Take control of your trades with features like guaranteed stop-losses, which close positions automatically at your set price. This helps you manage risk effectively — even in fast-moving markets.
We meet international security standards
Shares.com complies with globally recognized security frameworks to protect both your data and your payments.
Certified protection
We follow ISO/IEC 27001 — the international gold standard for information security — and PCI DSS, a leading payment security standard. These certifications ensure that we manage and process your data with the highest levels of care.
Strong cybersecurity defences
We actively monitor and guard against threats like DDoS attacks, using enterprise-grade technologies to keep your access to our platform stable and secure. Our in-house cybersecurity team continuously reviews and upgrades our systems to stay ahead of risks.
Data encryption across the board
All your personal and financial information is encrypted during transmission and storage. We use advanced protocols including IPSec VPN, TLS, and robust database encryption to prevent unauthorized access at every stage.
Staff training and access control
Every member of our team undergoes regular cybersecurity training. We also use DMARC email authentication to help protect you from phishing attempts. Only verified and authorized personnel can access your sensitive data.
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